At EzCraft (Brand of SHANKRA CREATIONS),, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us.

1. Information We Collect

We collect information to provide a better shopping experience and enhance our services. This includes:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

2. How We Use Your Information

The information collected is used to:

  • Process and fulfill your orders.
  • Provide updates on your order status.
  • Send promotional offers, newsletters, and updates (only if you opt-in).
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or unauthorized access.

3. Sharing Your Information

Your data is safe with us. We do not sell or share your personal information with third parties, except in the following cases:

  • With trusted service providers for payment processing, delivery, or marketing assistance.
  • To comply with legal obligations or enforce our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies to:

  • Recognize you on your next visit.
  • Understand your preferences and customize your experience.
    You can manage your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or loss. However, no online platform can guarantee complete security.

6. Your Rights

As a valued customer, you have the right to:

  • Access, modify, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details about how we use your data.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Siddhnath Circle, Bhatti Ki Bawari, Jodhpur, Rajasthan, 342008
  • +91 96029 98096
  • info@ezqraft.com

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