At EzQraft Furniture, we aim to make the delivery process seamless and efficient. Our Shipping Policy outlines the details of how we handle the shipment of your orders.

1. Shipping Locations

  • We ship across India, ensuring that our furniture reaches even the remotest locations.
  • For international shipping, please contact our customer support team at support@ezqraft.com or +91 96029 98096 for assistance.

2. Delivery Timeframes

  • Ready-to-Ship Products: Delivered within 7–14 business days from the date of order confirmation.
  • Custom Orders: Delivered within 15–21 business days, depending on the customization.
  • Delivery timelines may vary based on the destination or unforeseen circumstances, such as weather conditions or transport delays.

3. Shipping Charges

  • Within India:
    • Free shipping for orders above ₹10,000.
    • A nominal fee applies for orders below ₹10,000.
  • International Shipping: Charges are calculated based on the size, weight, and destination of the product.

4. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Custom orders may take additional time for processing.

5. Tracking Your Order

  • Once your order is shipped, you will receive an email or SMS with a tracking link to monitor its progress in real-time.
  • For assistance, contact our customer support team.

6. Packaging and Handling

  • We take extra care to package all products securely to ensure they arrive in perfect condition.
  • In case of fragile or large items, additional protective packaging is used.

7. Delivery Guidelines

  • Please ensure someone is available to receive the order at the delivery address.
  • If the delivery attempt fails due to the unavailability of the recipient, the logistics provider will reattempt delivery.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect product:

  1. Notify us within 48 hours of delivery at support@ezqraft.com with photographs of the product and packaging.
  2. We will arrange for a replacement or refund as per your preference.

9. Changes to the Shipping Address

  • Shipping addresses can be modified within 24 hours of placing the order by contacting our support team.

10. Delays and Exceptions

While we strive to deliver on time, delays may occur due to:

  • Natural calamities or force majeure events.
  • Issues with the logistics provider.
  • Remote or difficult-to-reach locations.
    We will keep you informed in case of any delays.

11. Customer Support

For any shipping-related queries, feel free to contact us:

We appreciate your patience and understanding as we work to deliver your order with care and precision.

Let me know if you’d like to customize it further!